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Terms & Conditions

We do our best to ensure that the information on our site is accurate.

DELIVERY

Postage prices quoted are to addresses in the UK only.  Parcels are dispatched twice weekly so please allow 10 working days for delivery, though we will aim to have the items with you before then.

RETURNS POLICY

Online Returns

​Alongside your UK statutory rights (Consumer Rights Act 2015), customers in the European Union also have the right to withdraw from the purchase of an item within fourteen working days from the date of delivery.

If you wish to cancel your purchase within the fourteen-working-day cooling-off period, you must contact us by email at fmwildart.co.uk and return the item within a further fourteen days of contacting us.  Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error, or the item is faulty.

​Items returned to us for exchange or refund must be unused and returned in their original condition.  Please include your order details and your reason for returning and send the item to FM WildArt, 1 Craigview, Sauchie, Alloa FK10 3HE.  We strongly recommend you obtain proof of postage, as without this we will be unable to assist you further.  We will email you to let you know when your refund or your replacement order has been processed.

​If you have been sent a product in error or it is faulty, we will refund the postage and packaging charges you pay to return that product.  In order for us to do so, please ensure you provide a copy of your receipt detailing the charges.

Your UK statutory rights are not affected by our returns policy.

SMALL PRINT

 

Copyright

The copyright in all material provided on this Site is held by Fiona M McCulloch of FM WildArt.  None of the material on this site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Fiona M McCulloch. Any use of these materials on any other Site or networked computer environment for any purpose is prohibited.

Permission is granted to display and download the materials for your personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright claims, marks and other proprietary notices contained within the materials.

Links to other Web sites

Links to third party Web sites on this Site are provided solely as a convenience to you. If you use these links, you will leave the FM WildArt website. FM WildArt does not actively review all of these third party sites, nor do they possess any control and are not responsible for any of these sites or their content.

Thus, FM WildArt does not endorse or make any representations about any other linked site, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked from this Site, you do this entirely at your own risk.

Privacy Statement

Your privacy is important to us and we have taken measures to make sure that we protect it and let you know how we will use it. Below, you will find how your information is used.

General

We will use the information that you provide to us on our website to provide you with information you request, or to provide the services that you have requested. This may involve e-mailing you to confirm the service and for other administrative matters or to inform you about changes to the service or to notify you of new services.

Cookies and Monitoring

We may use cookies. We may carry out monitoring to assess the popularity of the website. However, such information will not be merged with your personal details.

Security

Your personal information is not stored on the web server. Information that you sent via one of the contact forms is transmitted to FM WildArt. Your details do not leave the UK.

Other information

This Privacy Policy applies solely to the FM WildArt website. The policy may be updated if we update our privacy practices. This site is operated by FM WildArt, UK. If you have any queries please contact us via the contact form.

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